Polycom Soundstation IP SIP Featur - Cisco Community
Each press of the key will enter the letter assigned to that specific key. Allow the phone to boot normally.
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The administrator password will now be "". Have more questions? Submit a request.
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This will reset network info but keep peers loaded. This should clear the memory.
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Here is a link to define vendor class if you have never done it. Unfortunately I no longer have polycom setup but the below should get you started. If you hold the keys sooner, you will get very frustrated, as I did The fun part is, as you enter the MAC address as the password you only get little asterisks, so you have to count. For MAC address abc etc etc, you pay attention to the little icon that chooses number, lower case, upper case, switch between as needed, always choose lower case letters!
Like I said, I've reset tons of 's, 's etc, etc. Admin password for polycom should be You may be able to reset once you can access the admin settings. Just a note, Restarting the phone doesn't give the prompt.
Disconnect the power source and reconnect. To continue this discussion, please ask a new question.
Digium 1, Followers - Follow 91 Mentions 21 Products. Enter the MAC address of the phone not case sensitive.
Enhanced Bring Your Own Phone (BYOP)
To switch between alpha and numeric try one of the following:. You should now be able to log into the phone with the default admin password of "" and configure your phone. It is necessary to go into the phone and manually enter the server type and server address following our knowledgebase instructions. Follow January For Polycom phones, the password should work under the following circumstances: If the phone is on our boot server but has not rebooted If the phone is on our boot server, but not provisioned through the admin portal If the phone is not on our boot server If you've previously configured your Polycom using , or if you've purchased a new Polycom, your password may have updated for security purposes.
If this is the case, you can follow these steps: Locate the MAC address serial number of the phone you want to reset and write it down.